Shipping Policy

Free Shipping

At LUXONATE, we're pleased to offer FREE shipping on all orders, regardless of order value. Your premium jewelry deserves premium service, which is why we cover all shipping costs for our valued customers.

Shipping Timeframes

We process all orders within 1-2 business days after receiving your order confirmation. Once your package has been dispatched, you will receive a tracking number via email to monitor your delivery.

• Metro Cities: 2-3 business days
• Tier II Cities: 3-5 business days
• Remote Areas: 5-7 business days

Delivery Partners

We work with trusted courier services to ensure your LUXONATE jewelry reaches you safely and on time. Our primary delivery partners include BlueDart, Delhivery, and FedEx.

Order Tracking

Once your order ships, you'll receive a confirmation email with your tracking information. You can also track your order by logging into your LUXONATE account or by contacting our customer service team.

International Shipping

Currently, we only ship within India. We're working on expanding our shipping services internationally and will update our policy accordingly.

Shipping Delays

While we strive to deliver your jewelry within the estimated timeframes, occasional delays may occur due to unforeseen circumstances such as weather conditions, holidays, or carrier delays. We appreciate your understanding in such situations.

Special Delivery Requirements

If you have any special delivery requirements, please note them in the "Order Comments" section during checkout or contact our customer service team immediately after placing your order.

Contact Us

If you have any questions about our shipping policy or need assistance tracking your order, please contact us at:

Email: luxonatejewels@gmail.com

Last Updated: March 27, 2025